Last updated: January 1st 2022
I understand that Olivier Honda Bathurst and service providers will collect, maintain, use, disclose, combine and otherwise process my personal information and may share this information between themselves for purposes that may include (if applicable to me): (i) processing my credit application, including verifying information and evaluating credit worthiness; (ii) entering into and performing my purchase, finance or lease transaction, including lien and title registrations and insurance related activities; (iii) contract management and administration, including responding to customer inquiries, ongoing evaluation of creditworthiness, debt collection and vehicle recovery, and maintaining records for legal and accounting purposes; (iv) maintaining warranty and customer service records and conducting recall campaigns; (v) fraud detection and prevention; (vi) conducting market research and customer service campaigns; (vii) providing me with marketing information; (viii) other applicable purposes described in the Olivier Honda Bathurst's Privacy Policy; and (ix) other purposes required or permitted by law. In some cases, such as credit checks, third parties will learn that I have applied for or been approved for credit and I understand that this may affect my credit with those third parties. I can contact Olivier Honda Bathurst if I wish to withdraw consent to these uses or to update or correct my personal information. Except for a withdrawal of consent to the uses in sections (vi) and (vii) above, I understand that Olivier Honda Bathurst may be entitled to terminate their relationship with me if I withdraw consent to the uses in this Privacy Statement. In some cases, personal information may be disclosed, processed and stored outside Canada, and therefore may be available to government authorities under lawful orders and laws applicable there.
Olivier Honda Bathurst sells a wide range of Honda brand products and services in Canada ("Honda Products and Services"). When you purchase, use or interact with Honda Products and Services, you may be providing Olivier Honda Bathurst with your personal information. Olivier Honda Bathurst understands this is a big responsibility and respects the privacy of its valued customers, and is committed to ensuring that the personal information it collects is appropriately used and protected. Olivier Honda Bathurst makes every effort to ensure that customers understand the nature, purposes and consequences of the collection, use or disclosure of their personal information. For the purposes of this Privacy Policy, personal information refers to any personally identifiable information about you, but does not include aggregate information that does not specifically identify you. If you have any questions or concerns about this Privacy Policy, you can contact Olivier Honda Bathurst.
This Privacy Policy applies when you complete a transaction with us for products and services offered by us or interact with us online or in person. This Privacy Policy explains how we collect, use and disclose your personal information when you purchase, finance, lease, repair a vehicle, complete a transaction, or visit bathursthonda.com or interact with us online. This Privacy Policy also covers the information we may collect offline, for example when you call us or engage with us at promotional events. For your convenience, our website may contain links to third-party websites. These third-party websites have separate privacy policies and data collection practices. This Privacy Policy does not cover those websites and we are not responsible for their privacy practices. If you have purchased a Honda vehicle, the Privacy Policy for Honda Canada Inc. ("Honda Canada") will also apply to you, which can be found at www.honda.ca/privacy. In addition, the Privacy Policy for Honda Financial Services ("Honda Financial Services") will apply to you if you enter into a leasing or financing arrangement with Honda Financial Services, and can be accessed at www.honda.ca/privacy/hfs.
We collect and aggregate personal information that you may provide in completing your transaction(s) with us, which may include your contact information, information from and about your transactions with us, and other information from the devices or accounts you use to interact with us. Here are some examples of personal information we collect:
In most cases, we collect information about you when you provide it to us or our related companies, agents, or service providers. We collect your personal information from your purchase, lease or service transactions, other interactions with us, and from publicly available sources. We also automatically collect technical information when you visit and interact with our website, mobile and online services. We collect personal information when you purchase, finance, lease, repair your vehicle, or otherwise complete a transaction for products or services from us; through customer service surveys or contests; when you make customer service inquiries; when you interact with us in other ways; or when we respond to your requests for information.
We also collect information that you provide during visits to Olivier Honda Bathurst's premises or our websites, social media pages, or other online resources. This may include information about the products and services offered by us and in which you may be interested, your contact information (such as phone number, home and email address, etc.) and language preferences, and contest or promotional entry information.
We also collect information relating to your service transactions with us, including any information you provide to book a service appointment through our service department or the customer portal we make available to you on our website. To better understand your needs as a customer and improve the provision of these products and services offered to you by us, we may occasionally send you customer surveys which could ask you to provide information regarding your customer experience, personal preferences, and lifestyle demographics.
When you engage with us online, we use tracking tools to collect information about your use of our website, social media accounts and your online activities, so that we can better understand your interests and marketing preferences and provide you with interest-based advertising most relevant to your activities and interests. You can take preventative steps if you do not wish to receive interest-based advertising from us. We believe that personalized, interest-based advertising is more helpful and relevant to you. We use the information collected from our website(s) and other unaffiliated websites to better understand your preferences as an actual or potential customer, and to improve your access to our products and services most relevant to your displayed activities and interests.
Olivier Honda Bathurst and its third-party service providers (i.e. our advertising partners and analytics providers) may use tracking tools such as cookies, pixels, proximity beacons and other location-based technologies, and other digital marker technologies to collect information about your online or mobile activity over time and across our websites, social media sites and unaffiliated websites. These digital marker technologies often involve a small text or image file that a website places on your computer to identify the program you are using (web browser, email client, etc.), or to determine when you have opened or interacted with promotional communication from us. Olivier Honda Bathurst and its analytics providers may use the information from digital markers to store any preferences that you select; improve the performance of our online or mobile offerings and make them faster and easier for you to navigate; and also to help us understand how you respond to promotional communications. Olivier Honda Bathurst and its advertising partners may use this information to deliver future personalized Olivier Honda Bathurst advertisements to you via certain advertising networks, even when you visit non-Dealer websites, or when you may be able to take advantage of a special offer when you are in the vicinity of our dealership.
We may also use third-party social networking platforms (such as Facebook, Google, YouTube, Twitter, Instagram, etc.) to show you interest-based advertisements based on your interactions with us, and to measure how you interact with those advertisements. We may do this using tracking tools such as cookies, pixels, beacons, or by using targeted advertising features developed by the social networking platforms that you use. If you would like more information, we recommend that you visit and review the advertising and privacy policies of your social networking platforms. You may be able to configure your browser or device settings to control what information we collect. Most browsers can be configured not to accept cookies, and detailed instructions are usually available online or from the developer. However, this may prevent you from having access to certain functions and services on our websites or other online or mobile services.
You may also set your email options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our emails and performed certain functions with them. There are some additional technological means that will help you limit advertising networks tracking your website activities in order to deliver personalized advertising content to you. Deleting browser cookies can remove your opt-out preferences, so you should use these tools periodically to ensure that your preferences are up-to-date. To register your preferences with participating online advertising networks, please visit the following sites:
If you would like to limit social network advertising, please adjust your social network advertising settings or use opt-out features that may be provided in the social network advertisement. Note that if you register your preference to opt out from personalized advertising with all the networks referred to above, you may still receive online advertising from us on other websites or applications, but these ads will not be personalized for you based on your interests.
We may use your personal information for the particular reason it was collected, and also to market our products and services relating to your transaction with us, administer your account, or to offer you other products and services. We may use your personal information to:
We may share and disclose your personal information with Honda Canada and Honda Financial Services, our affiliates, service providers or our marketing providers as appropriate, or as otherwise permitted or required by law. If you have entered into the purchase or lease of a Honda vehicle, we will share your information with Honda Canada for the purposes outlined in its Privacy Policy. If you have leased or financed your Honda vehicle with Honda Financial Services, we will share your information with Honda Financial Services and its Privacy Policy also applies to you. The Privacy Policies for bath Honda Canada and Honda Financial Services can be found at https://www.honda.ca/privacy.
We may share your personal information (in identifiable and unidentifiable forms) with our affiliates and trusted service providers who provide third-party products or services related to your vehicle and/or assist in marketing or managing and processing your personal information, based on our instructions and in compliance with this Privacy Policy and confidentiality and security requirements. Sorne examples may include service providers who provide satellite radio services in some vehicles, vehicle protection products that you purchase from us, and other vendors that provide data hosting, marketing and promotional administration assistance, and customer service surveys and initiatives. We may also share your information, publicly or with our affiliates and partners, in a non-identifiable, aggregated form - for example, to determine trends about the general use of the products and service we offer and the demographics of our customers.
We may disclose your personal information to third parties: if Olivier Honda Bathurst has a good-faith belief that such disclosure is required or permitted by law (for example, to prevent potential harm to it, its customers, or the public); in connection with a government inquiry or law enforcement activities; in litigation or dispute resolution; or to detect, prevent or address fraud or security issues. Your personal information may be shared or transferred to third parties, as permitted or required under applicable laws, if you have entered into a lease or financing transaction that is transferred or assigned to a third party or third parties. Your personal information may also be disclosed to third parties in connection with the due diligence for, and completion of, a business transaction, including, without limitation, the sale of certain assets of Olivier Honda Bathurst or a securitization or financing involving Olivier Honda Bathurst or its affiliates.
We may send you promotional emails, text messages, phone calls or other messages from time to time. You may receive emails, texts, or other electronic marketing messages from us if you have:
You may receive telemarketing calls from us if you have an existing or recently expired agreement with us for a product or service, or some other form of business relationship with us, or have provided your express consent to receive autodialer calls, and have not requested to be removed from our internai (or the National) Do-Not-Call List within the time period in which we must update our records.
You may unsubscribe from any of these kinds of promotional messages at any time by contacting us via Section 9 below. In some circumstances, Canadian laws may permit us to contact you via email, text, telephone or other means, even if you have not provided your consent or have already unsubscribed from our electronic or telephone marketing messages. For example, this could happen in the context of a product recall, a leasing notice, a warranty message, or an informational update about a product or service you obtained from us.
We maintain and safeguard your personal information using reasonable security standards. We will delete your personal information when it is no longer necessary or relevant, subject to legal retention requirements. Your personal information may be stored and processed inside or outside of Canada. We maintain safekeeping protocols, including the use of data security standards, to preserve the confidentiality of your personal information and ensure that it is only used for the purposes that we have identified. Please be aware though that, despite these efforts, no security measures are perfect and no systems are impenetrable. We regularly review our collection, storage, and processing practices to prevent unauthorized access to our systems. We restrict access to your personal information to only those staff members, affiliates, and service providers who require that information to carry out the identified purposes, and anyone with this access is subject to strict confidentiality obligations.
Please note that you are solely responsible to maintain the confidentiality of any password(s) relating to your ownership and use of products and services offered by us. Your privacy can be enhanced by using suitably strong passwords that are not reused on other sites. If you believe your password has been compromised, you should change it immediately. We retain your personal information only as long it is reasonably necessary or relevant for the purposes identified when you provided the personal information, for any new purposes identified and to which you have consented, or as required by law. Your personal information may be stored and/or processed or otherwise used by or on behalf of Olivier Honda Bathurst both inside and outside of Canada. If Olivier Honda Bathurst' service provider is located outside Canada, your personal information may be processed and stored in a country that has laws that are different from those in Canada, and where the government may be able to obtain disclosure of your personal information under those local laws. At present, Olivier Honda Bathurst, Honda, and their service providers may store, process, or otherwise use your personal information in Canada, the United States and Japan.
The General Manager of Olivier Honda Bathurst was designated as the person at Olivier Honda Bathurst who is responsible for the protection of personal information. You can contact us at any time to discuss or update your personal information that we have on file. We will make best efforts to ensure that your personal information is accurate and up-to-date. If you wish to access or correct your personal information or to advise us not to use your information for sales or marketing purposes, you may contact us by email at confidentialite+3593@d2cmedia.ca.
You can also unsubscribe or withdraw your consent to receive commercial electronic messages at any time using the unsubscribe method provided in the communication or by contacting us at the number or email above. If you have any questions or concerns about this Privacy Policy, you can contact Olivier Honda Bathurst.
You accept this Privacy Policy through your voluntary interactions with us. The Privacy Policy may be modified through posting on our website, sending you an email or other forms of notice. After such notice, you agree to the modified policy by using our products, sites or services. By supplying your personal information to us or by using our products and services, website, social media sites, or online or mobile services, you agree to the terms of this Privacy Policy as amended from time to time. We reserve the right in our sole discretion to modify this Privacy Policy at any time by providing you with notice of the change. Notice includes but is not restricted to posting a link to the new Privacy Policy on our website, posting a new Privacy Policy at bathursthonda.com, or sending you a link to the amended Privacy Policy via contact information you have provided to us. Such change will be effective after we have given notice of the change. Please review the Privacy Policy periodically to see whether it has changed. Any use of our products, sites or services by you after we provide notice to you constitutes your acceptance of those modifications.
By interacting with the Youtube videos on this website, users are agreeing to be bound by the Youtube Terms of Service. Please refer also to the Google Privacy Policy.